FAQ - Preguntas Frecuentes

How long is the shipping?

We sometimes have customers report that shipping is as early as 2 weeks time, but normally shipping takes about 3 to 5 weeks from the date you order.

 

Can I track my shipping?

Yes, your shipping comes with a tracking number so that you can sit back and relax while knowing the item is being sent to you! You will get an email a few days after your purchase with a link where you can track your shipping. 

 

How much is shipping to my country?

We are extremely proud to offer free worldwide trackable shipping.

It's our way of showing gratitude for shopping with us

 

Do I have to pay duties and taxes?

We are required by law to state the full value of your order for customs purposes; however most of our customers have reported having no issues with parcels being stuck at Customs. Nonetheless, that being said, unfortunately we have no control over these charges and cannot tell you what the cost would be, as customs policies and import duties vary by country.

For any queries you may have, we recommend that you contact your local customs office for clarification. You still may be subjected to duties and taxes at the Customs in the event your parcel is being withheld there. Do keep us in the loop (info@backpacker-street.com) if this comes to pass, and we'll assist you as far as we can!